As a business owner, you’re likely always on the lookout for ways to attract and retain customers. One popular method is by offering a loyalty program, which rewards customers for their repeat business. But have you considered using a wallet card as part of your loyalty program? Apple’s recent foray into the deposit accounts space with their Apple Card Savings account offers some insights into the benefits of using a wallet card for a loyalty program.
First, let’s look at the numbers. Apple Card Savings offers a competitive 4.15% APY on deposits, which is impressive. However, the competition from banks and credit unions offering high-yield savings accounts with rates potentially closer to 5% means that customers have options. So, how can a wallet card help your loyalty program stand out?
For starters, a wallet card can be more convenient for customers than carrying around a physical loyalty card. A wallet card is a digital card that can be added to a customer’s digital wallet, such as Apple Wallet or Google Pay. This means that customers don’t have to worry about carrying around a physical card that can be lost or forgotten. Instead, they can easily access their loyalty information from their phone.
Second, a wallet card can offer more than just a loyalty program. For example, you could integrate a digital savings account into your loyalty program, similar to Apple Card Savings. This would give customers the convenience of accessing both their loyalty program and savings account from their digital wallet.
Finally, a wallet card can offer more flexibility than a physical loyalty card. With a digital card, you can easily change the rewards or offers associated with the loyalty program. This means that you can test different rewards and offers to see what resonates with your customers.
Of course, there are some potential drawbacks to using a wallet card for your loyalty program. Not all customers may be comfortable using digital wallets, and some may not have smartphones that support them. However, as more and more people rely on their smartphones for daily tasks, the number of customers who are comfortable using digital wallets is likely to increase.
In conclusion, Apple’s recent entry into the deposit accounts space offers some valuable insights into the benefits of using a wallet card for a loyalty program. A wallet card can be more convenient for customers, offer more than just a loyalty program, and offer more flexibility than a physical loyalty card. If you’re considering starting or revamping a loyalty program, it’s worth considering using a wallet card as part of your strategy.